FAQs
Q：What can I do if I get lost?
A：You can go to a nearby police station and ask for assistance. Polices in Taiwan are friendly and are happy to serve you.
Q：If I lost my passport, how can I apply for Passport Loss Records?
A：After having lost passports, foreigners may report the loss to the nearby NIA service center or the NIA Border Affairs Corps offices at international airports, and submit the report record to the embassy, consulate or representative office that represents his/her country of origin in the ROC to apply for a new passport or a travel document. During non-business hours, foreigners can go to Specialized Team and Detention Center, Airport or Port Brigade. After having acquired a new passport or a travel document, they shall file for permission to exit the country at the local NIA service center before their departure from the country.
Tainan City First Service Center: +886-6-2937641 No.370, Sec. 2, Fucian Rd., Tainan City
Tainan City First Specialized Team: +886-6-2219459 6F., No.701, Sec. 1, Simen Rd., Tainan City
24-Hour National Immigration Agency Hotline: +886-2-23757372
Tainan City First Specialized Team: +886-6-2219459 6F., No.701, Sec. 1, Simen Rd., Tainan City
24-Hour National Immigration Agency Hotline: +886-2-23757372
Q：If I am in an emergency, what number shall I dial?
A：You can dial:
Police (Emergency Numbers) dial 110 Criminal offences, traffic accidents and other incidents requesting police assistance.
Fires, Ambulance (Emergency Numbers) dial 119 Fire, assisting accident casualties and other emergencies requesting urgent assistance.
Chinese Local Directory Assistance dial 104 Local telephone number inquiry service.
Chinese Long Distance Directory Assistance dial 105 Long-distance telephone number inquiry service.
English-language Directory Assistance dial 106 Domestic telephone inquiry service in English.
Overseas Operator dial 100 International telephone operator services.
Fires, Ambulance (Emergency Numbers) dial 119 Fire, assisting accident casualties and other emergencies requesting urgent assistance.
Chinese Local Directory Assistance dial 104 Local telephone number inquiry service.
Chinese Long Distance Directory Assistance dial 105 Long-distance telephone number inquiry service.
English-language Directory Assistance dial 106 Domestic telephone inquiry service in English.
Overseas Operator dial 100 International telephone operator services.
