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In order to protect the accommodation rights of consumers, the Tainan City Government’s Tourism Bureau conducted a joint inspection of hotels in the Guanziling area this morning (13th) in conjunction with the Consumer Protection Officer, Public Works, Environmental Protection, Health and Fire Bureau and other relevant units. The inspection results found that "red leaves" "Mountain Villa" is unable to provide accommodation services due to the open door and no staff on site. Subsequently, the operator is requested to suspend operations in accordance with Article 28, Item 1 of the Hotel Industry Management Rules, and announce it on the website to avoid harm to consumer rights. In addition, the hot spring label business of this operator was abolished by the Tourism Bureau in accordance with the law on January 9, 2013, and the right to use the sign has returned to the general hotel business model. The relevant operator has published the hot spring word in the market to attract customers or business. Violations of tourism development regulations or hot spring laws and other relevant regulations will be punished.
Our Consumer Protection Officer Zhang Shujuan reminds that if individual travelers have any consumer disputes regarding their reservations with the hotel operator, they can call the 1950 consumer protection hotline for consultation, or go directly to the Executive Yuan Consumer Protection Council website and use the <Online Application> function to apply for an appeal; You can also choose to lodge a complaint with a consumer service center that has jurisdiction over the place where the consumer lives (resides), the business premises of the operator, or the place where the consumer relationship occurs. However, if you are a travel agency or business owner who has booked a room at the hotel, because the dispute between the two parties does not belong to a consumer relationship, you can apply for mediation through the mediation committee of the township, town, city, or district office or resolve it through litigation.
The Tainan City Government Tourism Bureau is committed to improving the overall quality of the city's tourism and accommodation industry and strictly enforces relevant regulations to ensure that tourists can enjoy a comfortable and safe accommodation environment. Hotel and accommodation operators are reminded to abide by the "Tourism Development Ordinance", "Hotel Industry Management Rules", "B&B Management Measures", "Hot Spring Law" and related regulations, ensure that the services provided are consistent with the promotional content, and do not affect consumers through negligence The tourism experience has even severely damaged the image of Tainan’s tourist accommodation.
According to the Tourism Bureau, Guanziling is the first developed and famous natural mud hot spring in Taiwan. The spring water is gray-black and contains salt and sulfur. The unique mud texture makes the skin smooth and smooth after soaking. It is known as " "The No. 1 Spiritual Spring in the World", according to statistics from the Tourism Administration of the Ministry of Transport, the number of room occupancy in the first half of 2013 increased by more than 3% compared with the same period last year. It is now past the beginning of winter, attracting more and more tourists to stay and relax in the hot spring. Body and mind, taste local specialties.
Our Consumer Protection Officer Zhang Shujuan reminds that if individual travelers have any consumer disputes regarding their reservations with the hotel operator, they can call the 1950 consumer protection hotline for consultation, or go directly to the Executive Yuan Consumer Protection Council website and use the <Online Application> function to apply for an appeal; You can also choose to lodge a complaint with a consumer service center that has jurisdiction over the place where the consumer lives (resides), the business premises of the operator, or the place where the consumer relationship occurs. However, if you are a travel agency or business owner who has booked a room at the hotel, because the dispute between the two parties does not belong to a consumer relationship, you can apply for mediation through the mediation committee of the township, town, city, or district office or resolve it through litigation.
The Tainan City Government Tourism Bureau is committed to improving the overall quality of the city's tourism and accommodation industry and strictly enforces relevant regulations to ensure that tourists can enjoy a comfortable and safe accommodation environment. Hotel and accommodation operators are reminded to abide by the "Tourism Development Ordinance", "Hotel Industry Management Rules", "B&B Management Measures", "Hot Spring Law" and related regulations, ensure that the services provided are consistent with the promotional content, and do not affect consumers through negligence The tourism experience has even severely damaged the image of Tainan’s tourist accommodation.
According to the Tourism Bureau, Guanziling is the first developed and famous natural mud hot spring in Taiwan. The spring water is gray-black and contains salt and sulfur. The unique mud texture makes the skin smooth and smooth after soaking. It is known as " "The No. 1 Spiritual Spring in the World", according to statistics from the Tourism Administration of the Ministry of Transport, the number of room occupancy in the first half of 2013 increased by more than 3% compared with the same period last year. It is now past the beginning of winter, attracting more and more tourists to stay and relax in the hot spring. Body and mind, taste local specialties.
