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Recently, people stayed in illegal B&Bs in the city's North District and complained about cockroaches and air-conditioning leaks in the rooms, which seriously affected consumer rights. The Tainan City Government's Tourism Bureau will conduct a joint inspection today (14th) in conjunction with the Consumer Protection Officer, the Health Bureau and other relevant units. , although the inspection was unable to contact the operator at the moment and was unable to enter for inspection, the relevant evidence collected was still punished for violation of the "Tourism Development Ordinance".
The Tourism Bureau stated that with the popularity of online booking platforms in recent years, some platforms have frequently seen illegal hotel booking information posted by hoteliers, leading to consumer disputes. This incident occurred when guests made reservations through the online booking platform. Due to hygiene and Facility problems affect the quality of accommodation and trigger consumer complaints. The Tourism Bureau reminds everyone that illegal accommodations that have not been reviewed by the competent authorities such as building management, fire protection, sanitation, environmental protection and tourism may not even have public accident liability insurance, exposing consumers staying to public security risks. We appeal to tourists You should choose to stay in legal accommodation.
Lin Guohua, Director of the City Government Tourism Bureau, said that when traveling to Tainan, please first go to the "Taiwan Travel and Accommodation Network" of the Tourism Administration of the Ministry of Transportation, or check through the city government's "Tainan Tourism Network" to choose legal accommodation to ensure your safety.
The Tainan City Government Tourism Bureau will continue to strengthen inspections of illegal accommodation to eliminate illegal accommodation and ensure the quality and safety of tourists; at the same time, it will provide guidance to legal accommodation operators to ensure the cleanliness of the accommodation environment and service quality, and jointly continue to maintain and enhance the brand image of Tainan tourism accommodation.
The Tourism Bureau stated that with the popularity of online booking platforms in recent years, some platforms have frequently seen illegal hotel booking information posted by hoteliers, leading to consumer disputes. This incident occurred when guests made reservations through the online booking platform. Due to hygiene and Facility problems affect the quality of accommodation and trigger consumer complaints. The Tourism Bureau reminds everyone that illegal accommodations that have not been reviewed by the competent authorities such as building management, fire protection, sanitation, environmental protection and tourism may not even have public accident liability insurance, exposing consumers staying to public security risks. We appeal to tourists You should choose to stay in legal accommodation.
Lin Guohua, Director of the City Government Tourism Bureau, said that when traveling to Tainan, please first go to the "Taiwan Travel and Accommodation Network" of the Tourism Administration of the Ministry of Transportation, or check through the city government's "Tainan Tourism Network" to choose legal accommodation to ensure your safety.
The Tainan City Government Tourism Bureau will continue to strengthen inspections of illegal accommodation to eliminate illegal accommodation and ensure the quality and safety of tourists; at the same time, it will provide guidance to legal accommodation operators to ensure the cleanliness of the accommodation environment and service quality, and jointly continue to maintain and enhance the brand image of Tainan tourism accommodation.
