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The travel service staff of the Tourism Bureau have been recognized by tourists with their moving services! 2020/11/24

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The most beautiful scenery in Tainan is the hospitable and welcoming human touch, the rich cultural heritage and the charm that tourists cannot refuse. Tainan Railway Station's service staff Xie Jingru expressed sincere gratitude with the faith of moving service. On November 19, he was personally commended by Guo Zhenhui, director of the Municipal Tourism and Tourism Bureau.

Guo Zhenhui, director of the Tourism Bureau, pointed out that in October, a female public left her bag on the bus when she was on the bus. Because the bag contained valuables, she entered the travel clothing center in a panic and explained the situation. Xie Jingru, a travel clothing officer, was moved to serve Enthusiastic, immediately contact the service staff of the South Bus Station to find out. After the bus driver responded and found the bag, please wait patiently for the bus to be returned when the bus returns. The prompt and caring service has won approval and praise from the public. This bag was left on the bus, and no valuables and money were lost. It is enough to show a good example of Tainan City's law and order.

Mayor Huang Weizhe said that the city’s original contract agency tourism service center won the “extra-excellent” award in the 109 municipal and county (city) government local visitor center evaluations. He was also very sure that the first-line service personnel of the tourism service center of the tourism bureau can actively solve domestic problems Foreign tourists can quickly grasp the core of consultation for tourists' problems in the unexpected situations during the journey, and help tourists provide timely, appropriate and caring services. In addition, Director Guo Zhenhui pointed out that in addition to general travel information consultation, the travel service staff can also provide customized tours, compiling information on business districts and gourmet shops near the travel service center, and making QR CODE cards for tourists to scan and quickly browse the information; and As software and hardware continue to innovate, service content must also be innovated. In addition to providing walk-in services with a warm service attitude, visitors can also join Line@ as friends or Facebook fans of the Travel Service Center For groups, travel service personnel provide 24-hour online consulting services.

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