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Tainan Mayor Huang Weizhe declares to protect the rights and interests of passenger accommodation 2020/07/14

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The new national pneumonia epidemic situation has slowed down and the epidemic prevention has been successful. With the advent of the summer vacation and the dual engine of the safe travel international travel subsidy, the outbound travel of national travel in Tainan City has emerged in July. According to statistics from the Tainan Tourism and Tourism Bureau, Tainan City’s Reassuring travel subsidies, the daily application rate has increased by up to 37% compared with the expansion of autumn and winter travel activities, which shows that the demand for tourism and accommodation in Tainan is booming. Everyone is rushing to stay in Tainan for one night in the summer vacation. Tainan Mayor Huang Weizhe declared to protect the rights and interests of tourists to come to Tainan. Not only this summer holiday but also the National Day holiday afterwards, he specifically instructed the Municipal Tourism and Tourism Bureau and the Consumer Protection Officer to strengthen the inspection of housing prices for international tourist hotels, general hotels and homestays to avoid Due to improper housing prices or unclear labeling of travel and lodging industry prices, tourists affect the tourism interests and rights of tourists and damage the city image of Tainan tourism.

The Tainan Municipal Government Tourism Bureau immediately sent a letter to the hotel and bed and breakfast association in the first time of the relief travel subsidy in July to strengthen the promotion of the members who participated in the event. Do not increase the house price due to the participation. In the case of house prices, the subsidy will be disqualified. In addition, we started to collect online reservation information of the companies to compare the registered room rates. At the same time, we will again cooperate with the city's consumer protection officials on July 9 to inspect the tourism industry in the southern hotspots of the city, Anping District, East District, Central and Western District, etc. The audit results show that the prices of most operators are based on weekdays and holidays as the pricing standard, and usually only the original price will be restored during the New Year period; there are also a few companies that use the reservation system to calculate the price according to the floating rate of the housing rate. , The more discounts you can get at the original price, the industry said that they would not raise the price because of the special summer holiday period or the National Day fireworks in Tainan, but instead launched a special promotion and extra activities that combined local characteristics, such as Tainan University Crown Crown The hotel launched the "Anping Play Guide" room discount, and Evergreen Hotel Taitang also launched the "Want to See You in Tainan" housing discount to vigorously grab customers.

Director Guo Zhenhui of the Tourism and Tourism Bureau stated that according to Article 21 of the hotel industry management rules: "The hotel industry shall report the price of its rooms to the local competent authority for review; the same shall apply when changes are made. The room fee charged by the hotel industry to tourists shall not exceed The room price in the preceding paragraph." Also develops the third item of Article 55 of the Tourism Regulations: "Tourist hotel industry, hotel industry, travel industry, tourism and amusement industry or bed and breakfast operators, in violation of the orders issued in accordance with these regulations, depending on the circumstances, the competent authority The deadline may be improved or fines ranging from NT$10,000 to NT$50,000 will be imposed.", appealing to the hotel and lodging industry in Tainan City to charge passenger accommodation fees. They should strictly abide by the registered room rate ceiling and not exceed the limit to avoid punishment and fully disclose the information to Travelers know that they can avoid unnecessary consumer disputes. If any traveller finds that they are driving up prices, they are also welcome to report the relevant documents to the Municipal Tourism Bureau and will immediately initiate a case for investigation.

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